FAQs

Club shipments occur four times a year. Roughly in March, May, September and November.

Approximately 2 weeks before your club shipment is processed you will receive an email to verify your account information and shipping address. This notification also provides you with the perfect opportunity to add more of your Napa Valley favorites to your club order. Any changes to your shipping information or club status must be received by us prior to order processing to avoid return shipping charges.

Wine club shipments may take a few weeks to ship during high volume club months. We appreciate your patience during this busy time. You will be sent a UPS tracking number to the email on file to track your package. Note: club shipments are not an immediate turn around and are subjected for hold due to any weather or inventory constraints per the winery’s discretion.

Yes, we can ship your wine club to you via FedEx. You must tell us this upon sign up or as soon as possible and direct your request to theclub@theestateyountville.com or by calling us at 707-945-4543.

As an environmentally friendly winery we do not include a paper copy of your invoice with your club shipment. However, you can view your invoice and all of your purchase history by logging into your CLUB online account.

Yes. Federal law requires that all wine shipments be signed for by an adult (21 or over). Deliveries are made Monday-Friday. We recommend using a business address when possible. Package redirections are subject to $15 charge.

Yes. We offer a will-call option and we look forward to seeing you at the tasting room. Please contact a wine club representative to set up your account for pick-up. You may also have a friend or family member per your permission to pick up your club shipment for you on your behalf. We just ask to be given a call or email so we may note your account. Pickup members have 45 days from billing to pick up their wines. After which, shipping will be billed and your wines will be sent to you.

The County of Napa REQUIRES all visits (including Club Members) to have prior reservations for tastings and pick-up appointments.

Members must accept current release to be eligible for Release Party admission.

Click on My Account from our shopping cart to update your email, billing or shipping address or to change your payment information. Having trouble logging in? Just give us a call, and we will walk you through the process.

Members are able to place their wine club shipments on hold for a maximum of two consecutive releases. The member’s shipments will be automatically reinstated after this maximum hold time. If a member does not wish to receive the shipments after the maximum hold time, they must cancel their membership and cancellation fees may apply.

After your minimum requirement is met you may choose to postpone a shipment or cancel at any time up to 2 weeks before shipment with no extra charge. Please send us an email theclub@theestateyountville.com to do this. We will reply with confirmation that your membership has been deactivated.

In the unlikely event that a bottle arrives damaged or corked (we inspect the wines incredibly closely before shipment), notify us as soon as possible and we will replace the damaged merchandise.

If you do not make the selection prior to the club processing date indicated in the pre-shipment email, you will receive the “Default Shipment”; any changes to the default club shipment after processing will incur a $25 restocking/credit card reprocessing fee.