Shipping & Delivery
Each October
Approximately 2 weeks before your shipment is processed you will receive an email to verify your account information and shipping address. This notification also provides you with the perfect opportunity to add to your allocation subject to availability. Any changes to your shipping information or membership status must be received by us prior to order processing to avoid return shipping charges.
Yes, we can ship your wine club to you via FedEx. You must tell us this upon sign up or as soon as possible and direct your request to theclub@theestateyountville.com or by calling us at 707-945-4543.
As an environmentally friendly winery we do not include a paper copy of your invoice with your club shipment. However, you can view your invoice and all of your purchase history by logging into your online account.
Yes. Federal law requires that all wine shipments be signed for by an adult (21 or over). Deliveries are made Monday-Friday. We recommend using a business address when possible. Package redirections are subject to $15 charge.
Yes, please contact our team to set up your account for pick-up. You may also have a friend or family member per your permission to pick up your wine on your behalf. We just ask to be given a call or email so we may note your account. Pickup members have 45 days from billing to pick up their wines. After which, shipping will be billed and your wines will be sent to you.
The` County of Napa REQUIRES all visits (including Fox Cellar members) to have prior reservations for tastings and pick-up appointments.
Orders
The annual allocation is curated, any changes after processing will incur a $25 restocking/credit card reprocessing fee.
In the unlikely event that a bottle arrives damaged or corked (we inspect the wines incredibly closely before shipment), notify us as soon as possible and we will replace the damaged merchandise.
No, this is one annual shipment and not a reoccurring monthly shipment.
Account & Billing
Click on My Account from our shopping cart to update your email, billing or shipping address or to change your payment information. Having trouble logging in? Just give us a call, and we will walk you through the process.
The membership is an annual membership. In order to renew it you will need to receive the following annual shipment therefore cancellation is not required.

We are at your Service
We are here to help and love to hear from our Fox Cellar members. Please contact Dorothe Cicchetti our Director of Wine & Membership at 707-508-7327 or send us an email theclub@theestateyountville.com
Privacy: The shipping information related to an order (but not the purchase information) will be shared with the shipping company that Estate Yountville use for any given order. If an order is being shipped directly from Estate Yountville rather than our warehouse, the shipping information (but not the purchase information) will be shared with that partner.
See Also: Wine Club Policy Shipping & Returns



